Agenda

Sample agenda for 2014 Twin Cities Customer Service Conference

List of Events7 October 2014

8:30 — 9:00

Registration

9:00 — 9:15

Welcome / Lorem Ipsum

10:15 — 10:55

“What can you do with the Minute you have?” / Lorem Ipsum

11:15 — 12:00

“How We Amaze and Retain our Clients” / Lorem Ipsum
“How to ‘Read’ Your Customer” / Lorem Ipsum
“Customers Need the Personal Touch” / Lorem Ipsum

12:00 — 1:00

“The State of Customer Service Today” / Lorem Ipsum
Celebration Lunch

1:15 — 2:15

“How We Got a Team Record of 83-8 Over Three Years. Whew!”
(And, how YOU can succeed!) / Lorem Ipsum

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